Frequently Asked Questions
📍 Where are you located?
We’re based in Queens, NY, Manhattan, NY and virtually.
📆 Do I need an appointment?
Yes, booking ahead ensures you get the time and attention you need. You can schedule online here anytime!
📤 How do I send my tax or project documents?
Secure upload links are available after you book. You can also email or text us to receive a custom upload link.
🤖 What kind of automation services do you offer?
We build every automation possible — all tailored to your workflow.
💸 How much do your services cost?
It depends on the service—please see our main website for details.
📍 What’s your address?
Text 929-290-6959
🕒 What time are you open?
We’re open 7 days a week for your convenience.
📞 Where is my refund?
Call 1‑800‑829‑1040 or use the IRS “Where’s My Refund?” tool. IRS usually issues 90%+ of refunds within 21 days. If you receive an IRS letter, email all pages to rajiv.rampersaud11@gmail.com or text 929‑290‑6959.
⌛ How long does it take to get my refund?
Most refunds arrive within 21 days, though some may take longer depending on IRS review.
📄 What forms do I need to file my taxes?
Any mail marked "IMPORTANT TAX INFORMATION ENCLOSED" — W‑2s, 1099s, and dependent info (names, SSNs, DOBs), etc.
📅 What is the IRS refund schedule?
- E‑file + direct deposit: 1–3 weeks
- E‑file + check: ~1 month
- Mail + direct deposit: ~3 weeks
- Mail + check: ~2 months
📬 What happens after I e-file?
We submit your return to the IRS. They review it for 24–48 hours. Once accepted, your refund is processed according to the IRS timeline.
✅ What does it mean when my tax return is accepted?
It means the IRS verified your identity and initial checks are complete. The next step is refund approval and issuance.
⚡ Is it faster to e-file or mail my return?
E-filing with direct deposit is the fastest method.
💳 What tax breaks delay my refund?
Earned Income Tax Credit (EITC) and Additional Child Tax Credit often delay refunds until early March.
🚀 Should I file early?
Yes! It reduces stress and gets your refund faster. Plus, if you owe, you have more time to plan.
📌 What if I miss the deadline?
You can request an extension until Oct 15 to file, but payment is still due by April 15 to avoid penalties.
🗓️ Are there key tax deadlines?
Yes: April 15 (filing/payment deadline), October 15 (extension deadline).
🚓 Can you go to jail for back taxes?
Not for owing taxes. But fraudulent activity or willful evasion could result in penalties or legal issues.
📚 How many years can I file back taxes?
Up to six years from the end of the relevant assessment year.
💰 Will I get a stimulus check if I haven’t filed in 5 years?
No. You must have filed or used the IRS Non-Filer tool to qualify.